FREQUENTLY ASKED QUESTIONS
Where are our packages shipped from?
All our packages are shipped from China
How long will it take to dispatch the goods and what's the delivery time?
After you have paid for the order,I will send you the tracking number within 1 to 2 working days.Generally, the delivery time is 8 - 15 working The specific delivery time depends on the customs clearance time, weather, local holidays.
What to do if the package is detained by customs？
If the package is detained by the customs, we will refund the money or resend the package according to the customer's request.
Which payment methods do we support?
We support PayPal, USDT, USDC, BTC payment.
How much is the shipping fee?
The shipping fee is usually $40 for the US. The shipping fees vary in different regions.For specific shipping free, please feel free to inquire.
What are our guarantees?
- If the package is detained by customs, we will resend the package or issue a refund as per the customer's choice.
- If the customer detects that the purity of our product is below 98%, we will provide a refund or resend qualified products.
Where can we ship our order?
US, UK, France, Canada, etc. For other regions, please consult us
INFORMATION ABOUT US